Contact us



If you are having any issues with registering, buying, selling or using the artnet Auctions website, please contact us. We have support teams available via telephone and email in both the United States and Germany.

Please provide us with as many details about your concern as possible, including auction IDs, artist and title of the auction lot, and your user screen and/or login names.

Email Us:

Call Us:

USA
+1 877-388-3256
Monday–Friday, 9 a.m.–5 p.m. (EST)

Germany
+49 30 2091 7850
Monday–Friday, 9 a.m.–6 p.m. CET

Write to Us:

Artnet Worldwide Corporation
233 Broadway, 26th Floor
New York, NY 10279-2600
USA

artnet AG
Oranienstrasse 164
10969 Berlin
Germany

Frequently Asked Questions

This comprehensive help section addresses the most common issues clients might face while using artnet Auctions.

Getting Started

Bidding And Buying

Selling

Feedback

Account Information and Billing

Transaction Problems and Protections

Additional Help