To become a buyer, click "Register" at the top right of any page and click on "Create an Account". If you choose not to complete your user profile during your initial registration, you will not be able to bid, buy a work, or apply to become a seller until you finish the registration process. You can complete this process at any time by filling in your user profile in your Auctions Account under User Profile.

To become a seller, submit the details about the artwork you are interested in consigning here. A team member will review your submission and if it meets our requirements, will respond within 10 business days.

Credit card validation is done by a third-party service. Occasionally credit cards are declined by the card issuer. In this case, please try another card or call your credit card issuer.

Our sellers are galleries and dealers located worldwide, many of whom are current artnet clients. artnet Auctions was created to provide a secure marketplace for buyers and sellers to trade in works of art. Although artnet may provide comparable pricing data, facilitate transactions (through escrow or other arrangements), artnet is not the seller, vendor, co-seller, or co-vendor of any artwork purchased through the auction or through any post-auction sales transaction. Click here to begin the registration process.

There is no fee to register as a buyer or to apply as a seller. You will be required, however, to enter a credit card upon registration. In order for artnet to provide assurance to our users, all credit cards must be properly verified.

Please contact us via email at clientservices@artnetonlineauctions.com, or call +1-800-427-8638. When contacting us, please provide as many details as possible, such as dates, lot IDs, and account details to help us answer your question.

When you view lots on artnet Auctions, you may be shown sales results for comparable works sold at auction. These results are intended to give you a sense of the market for related lots by the same artist.

To search on artnet Auctions, you may enter keywords into the search bar, or you can browse by category, by selecting options from the dropdown menu, located at the top of any page.

If you know the unique auction ID of an item, go to the Advanced Search page and use the "Quick Find" box at the bottom of the form.

To search by artist, enter the artist's name in the search bar, found at the top of any page. Begin typing the name of the artist, and select the name from the dropdown list that appears.

All lots offered on artnet Auctions have a reserve price. The reserve price must be met in order for the work to be sold.

Enter an amount that is greater than or equal to the starting or current bid. Our bidding increments are as follows:

CURRENT PRICE	INCREMENT
Below 2,000 USD	100 USD
2,000–4,999 USD	200 USD
5,000–9,999 USD	500 USD
10,000–19,999 USD	1,000 USD
20,000–49,999 USD	2,000 USD
50,000–99,999 USD	5,000 USD
100,000–199,999 USD	10,000 USD
200,000–499,999 USD	20,000 USD
500,000–999,999 USD	50,000 USD
1,000,000 USD and above	100,000 USD

You may place a bid at the next increment, or place a maximum bid. If your maximum bid is greater than or equal to the reserve price, we will automatically bid on your behalf up to the reserve price. If there are competing bidders, we will continue to bid by increments up to your maximum bid, but will never exceed your maximum bid amount.

artnet supplies independent and verified information about the lot, when available, including past auction results. For more information on comparable works and market trends, subscribe to the artnet Price Database.

All bids are binding and cannot be canceled or retracted. Mistakes can occur, in which case, you must contact a member of our client services team immediately via email at clientservices@artnetonlineauctions.com, or call +1-800-427-8638.

Go to your Auctions Account, click "All Buying", then select "Active Bids."

You can click on the "Add to Watchlist" button, which will appear under the "Place Bid" button on any lot page. To see the lots you are watching, go to your My Watchlist page.

If you would like to remove a lot from your watchlist, you can do so by clicking "Delete."

Log in to your Auctions Account and go to your My Watchlist page. You will be able to select a type of alert for each lot. You can choose between being alerted when the lot closes in 6 hours, 1 hour, or whenever someone else places a bid on the lot.

If you do not want to receive any notifications for lots on your watchlist, unselect all alert options.

artnet specialists are available to answer your questions. To inquire about a particular lot, simply click the "Message Specialist" link on the lot page and enter your message.

My Artist Alerts provide automatic email notifications. Choose the artist(s) you want to follow, and receive email alerts as soon as these artists come up for sale on artnet Auctions. Add the desired artist(s) to your alerts from any lot detail page, and update your artist(s) any time. This service is free of charge.

Log in to your Auctions Account and go to the My Artist Alerts page. From there, you will be able to select the artist(s) you want to follow. After making your selection, you will receive notifications by email whenever artworks by the selected artist(s) come up for sale on artnet Auctions.

You can select up to 30 artists to follow on artnet Auctions. If you would like to follow more artists, or receive notifications when artworks by your favorite artists come up for sale in all auction houses worldwide, you can subscribe to artnet Market Alerts.

To keep track of the lots you purchased, go to your Auctions Account and under "All Buying", click "Items Won" or "Items Not Won".

All shipping logistics and costs, including insurance while in transit, are the responsibility of the buyer. Every seller is required to confirm detailed shipping information for their lots - this includes the location from which the item will ship.

It is the buyer's responsibility to review, understand and comply with the relevant procedures and terms of use of their selected shipper.

If a bid is placed 5 minutes before the auction is set to close, the auction closing will be extended by 5 minutes. When an auction is extended, bidders are notified via email.

After the close of an auction, you will receive an automated email from artnetauctions@artnet.com if you are the winning bidder. Within that email, there will be a link to begin the post-sale process. Please ensure you are logged into your Auctions Account when clicking on the link.

On your "Items Won" page, you will be prompted to enter your shipping location as well as any applicable tax information, such as a resale certificate or VAT number. Based on this information, the seller will then send you the total cost, which includes the hammer price plus any applicable taxes. In addition, they will send you payment instructions based on their preferred payment methods.

Once you confirm that payment has been sent, you will have access to the Shipping Tools page. On this page, you may request quotes from artnet's third-party shippers. Please note that it is your responsibility to pay and organize with the shipper directly for all shipping and insurance costs and logistics, and you must comply with the relevant procedures and terms of use of your selected shipper.

artnet collects a Buyer's Premium on all lots based on the hammer price of the lot:

25% for works up to $500,000
20% for works $500,001 to $1,000,000
15% for works $1,000,001 and above

This is a commission that the buyer pays on all winning transactions. artnet Auctions collects a Buyer's Premium on all lots based on the hammer price of the lot which may include of any/all applicable taxes on either the Buyer's Premium and/or the hammer price. If you are the winning bidder, your credit card on file will be charged with the Buyer's Premium when the auction closes.

If the charges are declined, artnet will contact you via email. Please make sure your email address is accurate, as it is the primary means by which the artnet Auctions team communicates with you.

Should you have any questions, contact us via email at clientservices@artnetonlineauctions.com, or call +1-800-427-8638.

Currently, all items must be listed and paid for in US dollars ($). For currency conversion, please visit xe.com.

To become a seller, submit the details about the artwork you are interested in consigning here. A team member will review your submission and if it meets our requirements, will respond within 10 business days.

If your chosen artist is not in our database, we are likely not accepting artworks by this artist at this time.

If a lot does not sell at auction, you may have the opportunity to list the item again. Please contact the specialist working on the lot for further information.

If you withdraw a lot from a sale - either a live sale or upcoming sale - you may be subject to pay a withdrawal fee. You can see the full policy on withdrawals in our Master Seller Agreement

After the close of an auction, you will receive an automated email from artnetauctions@artnet.com, whether or not the lot has sold.

It is the buyer's responsibility to submit initial details that will enable you to calculate any applicable taxes. You will receive an email alert, which will contain a link to your artnet Auctions account (please ensure you are logged into your account in order to open the link). You will then be asked to use the information that the buyer has submitted to send them the confirmation of the total cost.

At this time, the payment instructions specified in your account will automatically be sent to the buyer. To update these preferences at any time, please go to your Seller Profile in your Auctions Account. Once the buyer has sent payment, it is their responsibility to arrange shipping. The shipper of their choice should contact you directly to confirm pickup.

You can find your sold, unsold, unfinished, submitted, or live lots under the Manage Auctions & Inventory page within your Auctions Account.

artnet collects a seller's commission fee based on the hammer price of the lot:

Hammer Price	Commission
$3,000–5,000	15%
$5,001–10,000	10%
$10,001–15,000	5%
$15,001 and above	0%

All lots with a reserve price of $15,000 and under are subject to a $150 listing fee.

Most sellers pay their seller’s listing fees and commissions automatically through the credit card on file. Typically, this credit card is provided at the time of registration.

After the close of each sale, you will receive an invoice from Artnet via email detailing the commission for each work sold. The commission fee will then be charged to the credit card on file within one business day following the receipt of the invoice.

Some artnet Auctions emails are automatically generated, and will arrive from artnetauctions@artnet.com. These emails may include bid confirmations, outbid notifications, sold lot notifications, and unsold lot notifications. Sometimes, these messages may be accidentally marked as spam by your email server. Check your junk mail or spam folder, and/or add artnetauctions@artnet.com to your list of contacts.

Alternatively, please check the email address registered to your account to confirm that it is entered correctly.

If you forgot your password, you may click "Login" at the top right corner of any Auctions page and select "Forgot Password". You will be asked to enter your email and reset your password. An email will be sent to you with further instructions on how to reset your password.

If you have forgotten both your username/email and password, please contact us at clientservices@artnetonlineauctions.com, and a member of our client services team will be happy to help you.

To change your password, click on the Welcome link in the upper right hand corner of any page. From there, you will find an option to "Change Password."

Visit your User Profile in your Auctions Account to access or change your billing or contact information.

Visit your Seller Profile in your Auctions Account to access or change your billing or contact information.

Visit your User Profile in your Auctions Account to access or change your account details. You may also contact us via email. If you wish to change your email address, please contact us for assistance via email, or call +1-800-427-8638.

If you would like to close your account, please contact us via email at clientservices@artnetonlineauctions.com.

Your best protection is to follow our Terms of Use, and conduct all business through artnet Auctions. It is also important to gather all the information you need, including previous sales by the artist, damage reports, etc. As per the artnet Return Policy, if an item arrives significantly different than described, the sale may be canceled and your purchase price refunded by the seller.

There are a few reasons why your account may be suspended. Please contact us at clientservices@artnetonlineauctions.com to discuss your account suspension.

If an item you paid for has not been shipped, arrives significantly different than described, or arrives damaged, please contact us immediately. Please see our Return Policy here.

If this should occur, please contact us at clientservices@artnetonlineauctions.com immediately.

Should a sale be canceled due to non-payment from a buyer, please contact us at clientservices@artnetonlineauctions.com for a possible refund of your seller's commission.