Frequently Asked Questions about the Gallery Network

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1. What is the Gallery Network?

    The Gallery Network is an interactive sales platform that effectively promotes galleries online. Buyers who are actively looking for artworks in online search engines and on artnet are automatically directed to the gallery offerings.

2. How will my artists be found?

    Promoting your artists through one of artnet's many platforms is easy. Each time you add an artwork to your membersite, the artist and artwork can be found through our advanced search and specialty marketplaces. Collectors can search for your artists by category, movement, region, price, and medium, in addition to keywords and artist names.

3. How will my gallery get exposure?

    The Gallery Network is the largest of its kind, which means that your gallery, artists, and artworks will receive broad exposure in a number of different locations, including:
    Artist pages
    artnet News
    The artnet Calendar
    artnet search results
    Specialty marketplaces
    Market Alerts emails
    artnet social media platforms
    We also offer custom marketing opportunities, such as a gallery newsletter and a photography newsletter, which reach hundreds of thousands of targeted subscribers.

4. Will my membership lead to sales?

    Our packages are custom tailored to provide results for our gallery members. artnet provides you with a targeted audience of serious collectors, ensuring that your artworks are seen by the right people at the right time. Because artnet is live even when your storefront is closed, you can generate leads year-round. All it takes is one inquiry to lead to a sale that pays for your artnet membership and form a new business relationship that can last a lifetime.

5. How will artnet help my brand?

    A Gallery Network membership links your gallery to the artnet brand. Being part of a reputable and trusted brand validates your pricing and your artists, giving buyers more incentive to choose you as their seller.

6. I don’t have time to build and maintain a gallery site; how can artnet help me?

    You will save time and energy with a dedicated client services representative, who helps you build and optimize your membersite on artnet, providing an easy and enjoyable membership experience. Your artnet representative is here to help you with any questions that you may have, and can be easily contacted by email or phone.

7. My gallery is new. How can I compete with more established galleries on artnet?

    The Gallery Network features all different styles and genres of art, and is the largest network of its kind to promote gallery artworks: nearly all the leading galleries and auction houses are members on artnet. Using your monthly updates builds your gallery's presence on artnet by appearing at the top of search results on our site and in external search engines.

    You may also talk to your client services representative about the various opportunities for additional exposure through social media, advertising, and more.

8. I am interested in social media and advertising; which subscription should I pick?

    All our memberships offer social media and advertising opportunities. Our Gold and Platinum memberships are specifically tailored to guarantee maximum exposure:
    The Gold membership offers one artnet homepage promotion per year, three guaranteed social media posts per year, and one artist banner for two months, with a 10% price reduction on additional advertising
    The Platinum membership offers three artnet homepage promotions per year, six guaranteed social media posts per year, and two artist banners for two months, with a 15% price reduction on additional advertising

9. What are the payment methods available to me?

    Memberships purchased online require a credit card, and will be renewed monthly. For additional payment options, such as annual payments by check, contact an artnet representative by email, or call us at +1-212-497-9700, Monday through Friday, 9 a.m.–5 p.m. (EST).

10. I’ve completed the checkout process; what happens next?

    Great! Your application for membership is being reviewed. This can take up to two business days. Once your application is approved, your client services representative will contact you to discuss your site. You will not be billed for this service until your site is live.*

    *If your membership is unable to be processed, please email, or call us at +1-212-497-9700.

11. Am I locked in to my membership?

    While we want to create a partnership that will benefit you for many years, you will not be locked in to a membership with artnet. If you choose to go, your cancelation will be processed immediately, and your membersite will be disabled at the end of your current billing cycle. Please note that memberships renew automatically, and can be paid for monthly, quarterly, semi-annually, or annually. Monthly payments provide the most flexibility.

12. Can I change my membership level at any time?

    Yes. You can upgrade your membership to suit your needs at different times. We have three membership packages that offer you a large variety of benefits, such as social media and advertising opportunities, to help promote your gallery. You may also take advantage of other artnet services, such as Market Alerts or Analytics Reports, as you need them.

If you have further questions, please email us at support@artnet.com or call +1-212-497-9700.

Our customer support team is available as follows:

USA:
+1-212-497-9700
+1-800-4-ARTNET
Monday–Friday 9 a.m.–5 p.m. (EST)
Saturday 10 a.m.–6 p.m. (EST)
Germany:
+49 (0)30 20 91 78 0
Monday–Friday 9 a.m.–6 p.m. (CET)