Frequently Asked Questions about artnet Galleries

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1. What is artnet Galleries?

    artnet Galleries serves dealers and art buyers alike by providing a survey of the market and its pricing trends, as well as the means to communicate instantly, inexpensively, and globally. The largest network of its kind, artnet Galleries features more than 2,000 galleries from more than 250 cities, worldwide. With more than 170,000 artworks by over 35,000 artists from around the globe, it attracts more buyers than the largest art fair.

2. What are the benefits of a membership?

    artnet Galleries is an interactive sales platform that effectively promotes galleries on the web by hosting sites and featuring gallery artworks on artnet. Artworks posted on an artnet Galleries site are indexed and searchable by artist, medium, subject, style, and more though artnet powerful internal search, and easily foundable in Google and other search engines, thanks to artnet’s top search ranking and reputation

3. What are the benefits of joining?

    Membership provides a presence in the global art market with a sales platform designed to direct traffic to your gallery. Comprised of over 2,000 of the world’s leading Fine Art, Design, and Decorative Art galleries, artnet Galleries presents the largest selection of artworks available for sale in the world. Galleries are promoted and advanced by online features in a way that single gallery websites cannot enjoy:

    High visibility: artnet receives top rankings in Google and other search engines, artworks in artnet Galleries are edited for Search Engine Optimization (SEO) by professionals, and potential clients can search for your works by artist, subject, style, and genre
    The right company: Most of your competitors and clients are already on artnet, and new clients will easily find you
    Active in the market: artnet Galleries is an interactive marketplace, so potential buyers can contact you directly via email or phone, and we take no commissions
    Beyond art fairs: Clients can shop globally, 24/7, which provides more exposure than the largest art fair
    Staying current: New artworks are included in highly-targeted daily emails to collectors, an a wide range of products and services make your gallery more visible

    Discover more benefits of becoming a member >

4. How do I learn more and sign up?

    Contact our sales staff by email or by phone, at +1-212-497-9700. You may also directly download a contract and fax it or email it to us.

    NEW: You can now sign up online at Become a Member.

    Choose the membership level that fits your need, and then click the “Become a Member” button.

    Choose the membership level that fits your need, and then click the “Become a Member” button.

    Review your order: if you wish to remove a service, simply click the corresponding “X” in the “Remove” column, and click ”Remove” again when the pop-up asks if you are sure. If you wish to make further purchases, click “Add Another Product” at the bottom of the screen, and select from the list. When you have reviewed your final selection, click “Checkout.”

    Then follow the 3 steps of the sign-up process.

    For more details on the sign-up steps, visit the My Account FAQ.

    *Note: If you already have a username and password and wish to purchase another subscription, simply log in with your existing username and password and click on the type of subscription that you want under “Add Another Product;” this will take you through a similar sign-up process, but without requiring you to create a new username and password.

5. How do I update my artnet site?

    Please contact your account rep who will complete the changes for you. If you are unsure whom to contact, log in to your My Account page; a direct link to your representative appears in your artnet Galleries product box. You may also call +1-800-4-ARTNET.

6. How long does it take for my site to be updated?

    Please allow up to five business days for inventory and exhibition updates to be implemented..

7. Does my gallery membership include a subscription to the Price Database?

    No, these services are not connected. Contact your sales rep today to learn about offers including multiple artnet services.

8. How do I find out more about My Account, sign-up, billing information, technical issues, or the artnet Refund Policy?

    For information on Value Added Tax, or VAT ID, visit the Value Added Tax FAQ. For questions about your account, the sign-up process, and billing information, visit the My Account FAQ.

If you have further questions, please email us at support@artnet.com or call +1-212-497-9700.

Our customer support team is available as follows:

USA:
+1-212-497-9700
+1-800-4-ARTNET
Monday–Friday 9 a.m.–5 p.m. (EST)
Saturday 10 a.m.–6 p.m. (EST)
Germany:
+49 (0)30 20 91 78 0
Monday–Friday 9 a.m.–6 p.m. (CET)