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artnet Analytics Reports | FAQ

Most frequently asked questions about artnet Analytics Reports

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1. What are artnet Analytics Reports?

    artnet Analytics Reports are intended to provide market information about artworks that have sold at auction, in a highly customized, yet intuitive format. These reports are based on auction sales data that has been consolidated into comparable sets that allow users to visualize market trends for a specific artist or group of artists over time. Four different types of reports are available. See question 2 for more details.

2. What are the different types of reports available?

    artnet Analytics Reports compile data from the artnet Price Database, the most comprehensive database of art auction sale results, to allow users to visualize market trends for one or multiple artists over time. Currently available reports include:
    Artist Index Report: Report describing the performances over time of the complete works by the artist of your choice,
    Multiple Artists Report: Report describing the performances over time of the complete works by two or more artists of your choice (each artist can be combined in one single index or compared to each other), or
    Analytics Prepared Reports: Reports created by artnet analysts to provide you with analysis on recent and noteworthy topics and trends.

3. What are artnet Indices?

    Similar to financial indices like the S&P 500, artnet has consolidated auction sales data into comparable sets which are then used in calculating artnet Indices. These indices are based on an in-house methodology that aggregates resulting data in order to examine price performance. Public auction sales data are extracted from the artnet Price Database.

    artnet Indices, such as the Contemporary Art Index (artnet C50™ Index), track the performance of a variety of artists and collecting categories.

    The artnet C50™ Index is the primary index, and combines performance data from 50 leading Contemporary artists, who best represent the Contemporary Art auction market.

    Individual Artist Indices are also based on groups of comparable artworks; similar to the way certified appraisers use USPAP (Uniform Standards of Professional Appraisal Practice) to establish comparables for valuation.

    For a more detailed explanation of the artnet methodology, please read the artnet Indices White Paper.

    artnet Indices can be compared against financial Indices, such as the Dow Jones or the S&P 500, to get a broader sense of how the art market or segments of it perform against financial sectors.

4. How are artnet Indices calculated?

    artnet analysts classify auction records into comparables sets with the greatest possible degree of homogeneity by assessing the basic cataloguing details (date, medium, subject matter) and images for all lots within the artnet Price Database, excluding prints.

    Comparables sets are then combined using linear regression, a statistical approach that analyzes the relationship between the sale prices of each lot within the set.

    A detailed account of the complex calculations involved in generating artnet Indices can be found in the artnet Indices White Paper.

5. What do “Combine” and “Compare” mean?

    These two visualizations of indices are available for the Multiple Artists Reports. Selecting Combine or Compare will result in different graphs in your final report.

    Combining the selected artists will result in a single index line, pooling all selected artists together in one index. Select this option if you would like to evaluate the global market trend of all artists selected at once.
    Comparing the selected artists will result in a separate index line for each selected artist, contrasting each artist’s performance against the others’. Select this option if you would like to evaluate the performance of each artist selected individually.

    For more details, please read the artnet Indices White Paper.

6. What is included in each Analytics Report?

      Artist Index Report Multiple Artists Report
    Artist Biography X  
    Artist(s) Index X X
    Lots Sold, Lots Bought-In, and Sell-Through Rate X  
    Average Sale Price vs. Estimates X  
    % Sold Lots Above the High Estimate and Below the Average Estimate X  
    Top 10 Annual Sale Prices and Annual Sales Volume X  


    Please note that the graphs included in the artnet Analytics Prepared Reports may vary according to the subject of the report.

    You can control how charts and graphs are displayed by altering the time frame, choosing different visualization options, and adding other financial indices to compare. These options are available when the report is viewed online. Fewer interactive options are available when the report is downloaded in PDF format or printed.

7. How do I build my reports?

    Go to the artnet Analytics product page, and select the type of report you would like to build from there.

    Selecting one report type will bring you to a customization process where you can decide which artist(s) to include in your report, which graphs your report will include, and how your indices should be displayed (either combined or compared).

    The steps to build your report will depend on the report type selected. At all times, easy-to-follow instructions are available to walk you through the process. Please click on “Need Help?” on the top right of each step of the report building process.

    If you have any question, you can also email artnet analysts or call at +1-212-497-9700 ext. 135, Monday through Friday, 9 a.m.–5 p.m. (EST).

8. How often do the Artist Indices get updated?

9. How do I subscribe to artnet Analytics Reports?

    At this time, there are no ongoing subscriptions available for artnet Analytics. You can purchase single reports or Report Packages, which are groups of reports purchased in advance.

    View question 10 for more information on how to purchase reports.

10. How do I purchase a report?

    Go to the artnet Analytics product page, and select the type of report you would like to build from there.

    Selecting one report type will bring you to a step-by-step customization process. If you would like to save time, you can also select “Analytics Prepared Report” on the product page to skip the customization process and get access to reports already prepared and customized for you by artnet analysts.

    Once your report is customized or once you have selected an Analytics Prepared Report, you will be brought to the checkout section to purchase your report.

    1. Review your order: Review the report specifications you have requested.

    2. Choose a payment option: Log in to deduct the cost of the report from a Report Package you previously purchased, or enter your billing information to pay by credit card.

    3. Complete your order: Review your order summary and billing information carefully. If everything is correct, please click“Purchase My Report” to finalize your order.

    4. Print receipt: Once you have purchased your report, you will be taken to a confirmation page that you can print for your records. An email will also be sent to confirm your order.

    Please note that your report might be available immediately or with a short delay if the complexity of the calculations involved is high. In case of a delay, you will be notified as soon as the report is ready. Visit My Reports page to view, download, print, or update your report.

11. What are artnet Analytics Report Packages? And how can I purchase one?

    Report Packages are a convenient way to purchase multiple reports over time at a discounted rate. Report Packages work like available credits purchased in group; they are available in increments of 5, 10, and 15. When a new report is created, its cost of “1 Report” is deducted from your Report Package, rather than your credit card.

    The reports can be created at any time. Report Packages do not have an expiration date.

    You can purchase Report Packs at any time from the artnet Analytics product page or at the end of the report customization process, at check-out. You can then add report packages from the check-out page or from the My Reports page.

    Please note that you need to create a username or be logged in to purchase a Report Package.

    The Report Packages you purchased are available from the Member Services page.

12. Can I purchase a Prepared Report with my Report Package?

    At this time, it is impossible to purchase a Prepared Report with a Report Package due to the varying prices of the Prepared Reports.

    Depending on the topic and the complexity of the calculations, the prices of the Prepared Reports can vary from US$20 to US$200.

    Report Packages only allow you to purchase Artist Index Reports and Multiple Artists Reports.

13. I have an Analytics Report Package, but would like to pay separately for a report. Can I?

    If you have purchased a Report Package under one username, Artist Index Reports and Multiple Artists Reports will be automatically deducted from the Report Package for this username. It is the most convenient way to check out and allows you to save time and money.

    If you would like to use your credit card instead, you will be asked to create a separate username, and purchase the report under this new username.

    Please note that you cannot purchase Prepared Reports with a Report Package, as the prices of the Prepared Reports vary. Therefore you will always be able to purchase a Prepared Report separately from your Report Package.

14. Why didn’t I get my report after purchasing it?

    Your report might have a short delivery delay if the complexity of the calculations involved is high.

    In this event, you will be notified of the length of the delay at the time of purchase.

    As soon as the report is ready, artnet will contact you again to let you know that you can consult the report.

    Visit My Reports page to view, download, print, or update your report.

    If you have any question or concern, you can also email artnet analysts or call at +1-212-497-9700 ext. 135, Monday through Friday, 9 a.m.–5 p.m. (EST).

15. Where can I find my Analytics Reports?

16. When should I update my Analytics Reports?

    Go to My Reports page to see all reports you previously created. The “Updated On” column will show you the last update date.

    If the link “Update now” appears for any listed report, you will be able to update the report with the latest data available. Please note that all artnet Indices are updated monthly, as new market data become available.

    If you have any problem to update your reports, please email artnet analysts or call at +1-212-497-9700 ext. 135, Monday through Friday, 9 a.m.–5 p.m. (EST).

17. How does artnet determine my billing currency?

    Your credit card is charged in the currency of the country listed in your billing address:

    - Euro (EUR - €) if your billing address is in the eurozone
    - British pound (GBP - £) if your billing address is in the United Kingdom
    - United States dollar (USD - $) if your billing address is in the USA and other countries not otherwise defined

    To modify the currency, you must have a valid credit card and corresponding billing address.

    To change your billing information, please see "How do I update my credit card information?"

18. I would like to know more about Value Added Tax. Where can I find more information?

19. How to I change my password?

    You can change your password online.

    Step 1: Click the “login” link at the top of the artnet homepage and log into your account. This will bring you to the Member Services Home page.
    Step 2: On the Member Services page, you will see a box titled “My Account”, under which you will see “Update Account Info”. Under this heading select “Change Password”
    Step 3: Enter your new password and new password hint and click the orange button labeled “Change Password” to save all changes. Your information will be updated and you will be taken back to the Member Services Home page.

20. What is artnet’s refund policy?

    Refunds are only issued within three months of the charge date. Charges older than three months are considered indisputable.

    Refunds are granted in the instance that:

    1. artnet has erroneously charged a client.
    2. A client has requested cancellation by phone or email and it has been recorded in artnet’s
    Phone Records but the account was not cancelled.

    Refunds on artnet Analytics Reports or Report Packages are not issued when:

     A customer purchased one or more Report Packages, and has not used all reports.
     A customer is unhappy with the quality of the service or the data included in the artnet Analytics Reports.
     A customer disagrees with the calculations of artnet Indices.
     The reports are sent with some delay to the customer.
     A customer does not give a valid email address.
     A customer has more than one Report Packages, but each is under a different username.
     A client is unaware of Product Terms or changes to those Terms as defined in the artnet artnet Subscription Agreement and Terms of Sale.



If you have further questions, please email us at support@artnet.com or call +1-212-497-9700.

Our customer support team is available as follows:

USA:
+1-212-497-9700
+1-800-4-ARTNET
Monday–Friday 9 a.m.–5 p.m. (EST)
Saturday 10 a.m.–6 p.m. (EST)
Germany:
+49 (0)30 20 91 78 0
Monday–Friday 9 a.m.–6 p.m. (CET)



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