Please register as a buyer by clicking "Sign up Now" at the top right of any page.

Please click on the link "Become a Seller".

Credit card validation is done by a third-party service. Occasionally credit cards are declined by the card issuer. In this case please try another card or call your credit card issuer.

Many artnet sellers are galleries and dealers with whom artnet already enjoys a business relationship and many are located worldwide. artnet Auctions was created to provide a secure marketplace for sellers and buyers to trade in works of art. Although artnet may provide comparable pricing data, facilitate transactions (through escrow or other arrangements) and use its best effort to assure authenticity of the artworks sold, artnet is not the seller, vendor, co-seller or co-vendor of any artwork purchased through the auction or through any after auction sales transaction. Click here to begin the registration process

There is no fee to register as a buyer or to apply as a seller. You will be required, however, to enter a credit card at the time of your registration. In order for artnet to provide assurance to our sellers, all bidders’ credit cards must be properly verified.

Click My Auctions, then the “View Messages” to access your Messaging Center. From this page, you may read, respond to or compose messages. New messages are also indicated in the upper right-hand corner above the search field on any artnet Auctions Page.

Contact us via e-mail or call us at +1 877-388-3256 in the US or +49 30 2091 7850 in Germany. Please provide as many details about your concern as possible, such as dates, auction IDs, user screen names and anything else needed to help us answer your question.

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When you view lots at auction, you may be shown a Market Performance Report providing relevant information for that particular artist and work.

Market Performance Reports are a proprietary, fee-based service provided by artnet. These reports are available for over 4,300 artists driving the global public auction market. The seven charts in each artnet Market Performance Report compile yearly auction market information from artnet’s Price Database. These charts provide information which assists collectors, appraisers, advisors, curators, financial institutions, and art investors, and provide information about an artist’s liquidity, volatility, sales volume, and pricing. For more information, please see our artnet Market Performance Reports page.

To search artnet Auctions, simply click Advanced Search at the top of any page. Enter your search criteria and click “Search.”

If you know the unique auction ID of an item, go to the Advanced Search page and use the “Quick Find” box at the bottom of the form.

Please click either of the search options in the left navigation on the homepage:
• Search by Style
• Search by Medium
• Search by Price Range
• Search by Era
• Search by Ending Date
You can also click on Collecting Category or Advanced Search in the top navigation.

Please click Search by Artist in the top navigation and select an artist name from the list.

Additionally, click Advanced Search in the top navigation and then begin typing the name of the artist into the appropriate field. The system will suggest matches. Select the name you want and click “Search.”

Valuation is by its nature subjective. To provide guidance, artnet has supplied related information, when available, on the lot detail page, including the artist's past sales results and market trends graph.

Bidding is secure and easy. On the bidding page, click the “Bid Now” button. This will open a form into which you can enter your bid amount. Once you confirm your bid, your bid will be placed. In order to bid you must first register as a buyer.

When you bid on an auction, you are asked to provide your maximum bid.  This is the amount that you are willing to pay for the lot.  The artnet SmartBid service automatically bids on your behalf, as needed, up to your maximum bid. This includes bidding on your behalf to meet the reserve price when placing the first bid on an auction lot. The SmartBid service will never raise your bid above the reserve price unless there are competing bids on the lot. Please find the SmartBid service bidding increments below:

SMARTBID BIDDING INCREMENTS
Minimum Value	Maximum Value	Bid Increment
$1	$999	$50
$1,000	$1,999	$100
$2,000	$4,999	$200
$5,000	$11,999	$500
$12,000	$15,499	$1,000
$15,500	$19,999	$2,500
$20,000	$99,999	$5,000
$100,000	$249,999	$10,000
$250,000	$499,999	$20,000
$500,000	$999,999	$50,000
$1,000,000	above $1,000,000	$100,000

If there are no competing bids, the artnet SmartBid service will bid on your behalf up to the reserve price of a lot upon bid placement if your bid amount at least meets the reserve.

All bids are binding and a bid cannot be cancelled or retracted. Mistakes can occur in which case you must contact artnet Auctions Client Services by e-mail or by phone at +1 877-388-3256 in the US or +49 30 2091 7850 in Germany.

Reasons for possible bid retraction or cancellation include entering the incorrect bid amount (For example: $10,000 instead of $1,000) or the lot’s description changed significantly after placing your bid.

Go to your My Auctions page, click “All Buying”, then “Active Bids”.

On the bidding page, click “Add to My Favorites.” To see the lots you are watching, go to your My Favorites page.

Our specialists are available to answer your questions. For more information about a particular lot, simply click “Ask Specialist a Question” on the bidding page.

Bid alerts are generated automatically and inform you when you've been outbid or won an auction. To view your alerts, go to your My Auctions page, then “Alerts”.

Go to your My Auctions page and, then “Items Won” Or “Items Not Won”.

Every seller is required to post detailed shipping information for his or her lots. This includes the location from which the item will ship. Typically, buyers are responsible for paying all shipping and insurance costs, which in turn may depend on the distance the artwork will travel and the final hammer price/final bid amount.

An auction is extended when a bid is made 10 minutes before the auction ends. The auction closing will be postponed for 10 minutes and may be the case several times until a one minute period has lapsed without bidding. When an auction is extended, bidders are notified via e-mail.

After the close of an auction, you will receive an automated e-mail from artnetauctions@artnet.com if you are the winning bidder. Within that e-mail, there will be a link to our Messaging Center. After clicking the link, you will be directed back to artnet Auctions and will be prompted to log in to your account. A message box will be open for you to communicate payment and shipping arrangements to the seller. The seller will receive a similar e-mail at the close of the auction and may contact you as well.

Typically, you will inform the seller of your location so that he or she can provide you with a shipping quote and invoice. Once you remit payment in a method accepted by the seller, he or she will ship the piece directly to you.

Additionally, each seller has specific payment options for his or her lots. For further details, please communicate with the seller directly.

For buyers, artnet charges each winning buyer a commission payable to artnet known as buyer’s premium. Currently, a 15% buyer’s premium is charged on all winning transactions – this premium is based on the winning bid amount (e.g., if the winning bid was $1,000, the buyer’s premium will be $150, payable to artnet). For more information regarding the buyer’s premium, please see below.

artnet charges each winning buyer a commission payable to artnet known as buyer's premium. Currently, a 15% buyer’s premium is charged on all winning transactions – this premium is based on the winning bid amount (e.g., if the winning bid was $1,000, the buyer’s premium will be $150, payable to artnet). Once the auction closes where you are the winning bidder – your credit card on file with artnet will be charged the buyer's premium, which is currently 15% If the charges are declined, artnet will contact you via e-mail. Please update your e-mail address should it change, as it is the primary communication venue between you and the auctions platform. Should you have any questions, contact us via e-mail or give us a call at +1 877-388-3256 in the US or +49 (0) 30 2091 7850 in Germany.

Currently, all items must be listed in US dollars ($). artnet will calculate and display the corresponding amount in Euros (€) based on the previous business day's rates as reported on http://oanda.com/ Simply scroll over the euro symbol next to a bid amount.

If you are a registered seller, on the Manage Auctions & Inventory page, select “Enter New Lot” and follow the directions. Please register as a seller to list an item for sale.

If your chosen artist is not in the artnet database, you must contact us by e-mail or call us at +1 877 388 3256 in the US or +49 (0) 30 2091 7850 in Germany.

In step five of the “Enter New Lot” process, you will have the opportunity to upload image files from your computer to artnet Auctions.

Once your lot has been approved for auction by artnet, you cannot edit or remove any photos. Please contact us or call us at +1 877 388-3256 in the US or +49 (0) 30 2091 7850 in Germany if you must make changes to a live auction.

Yes. During step five of the “Enter New Lot” process, after your photos have been uploaded, you can change the order by using our advanced drag and drop capability. However, if your listing has already been approved by artnet, no changes can be made.

Images in JPG, GIF and BMP formats can be uploaded onto the site. The maximum image file size that can be uploaded is 4MB.

The most common reason for having trouble is that your image size is too big. If the image file size is larger than 4MB, you will need to shrink the image using image editing software such as Adobe Photoshop. If you encounter further issues, please contact us via email or call us at +1 877 388-3256 in the US or +49 (0) 30 2091 7850 in Germany.

If a lot does not sell at auction, you may have the opportunity to list the item again. Please contact the specialist working on the lot for further information.

Visit your seller inventory page and click the “X” next to the listing you wish to delete. You cannot delete a live auction. If you need to stop a live auction, you must contact us via email or call us at +1 877 388 3256 in the US or +49 (0) 30 2091 7850 in Germany.

After the close of an auction, you will receive an automated e-mail from artnetauctions@artnet.com whether the auction lot has sold or not. If the auction lot does sell, within that e-mail, there will be a link to our Messaging Center. After clicking the link, you will be directed to artnet Auctions and prompted to log in to your account. A message box will be open for you to communicate payment and shipping arrangements to the buyer. The buyer will receive a similar e-mail at the close of the auction and may contact you as well.

Typically, the buyer will contact you via the Messaging Center with his or her location. You will then provide the buyer with a shipping quote and invoice and let the buyer know what payment methods you accept. Once the buyer remits payment, you will ship the lot directly to the buyer.

Visit your Manage Auctions & Inventory page.

For sellers, there is a $25 listing fee for each item they list. Additionally, sellers are charged a commission fee when a lot is sold. The commission fee is 10% of the winning bid at the close of the auction. These fees and commission rates are explained during the seller application process.

Most sellers pay their seller’s listing fees and commissions automatically through the credit card on file for their account. Typically, this credit card is provided at the time of registration. artnet Auctions will invoice you bi-monthly via e-mail for the listing fees and commissions from 1st to 15th and from the 16th to the end of the month. Your credit card will be charged on the 25th and 10th (of the following month), respectively.
Should you not list or sell any works of art on artnet Auctions for a given billing cycle, you will not receive an invoice and you will not be charged.

Some of artnet Auctions’ e-mails to you are automatically generated and will arrive from the e-mail address artnetauctions@artnet.com. Some examples of these e-mails are bid confirmations, outbid notifications, sold lot notifications, and unsold lot notifications. With today’s anti-spam filters, sometimes these legitimate e-mails don’t get through. Check your junk mail or spam folder and/or add artnetauctions@artnet.com to your list of contacts.

Alternatively, please check the e-mail address registered to your account and make any appropriate changes should they be necessary.

If you forgot your password, you may click the “Request password” link at the top right of any artnet Auctions page. A new password will be generated and an e-mail will be sent to you. To change your automatically generated password, please see below.

If you have forgotten both your login name and password, please contact us, and a member of our Client Services team will be happy to provide them to you.

Go to your My Auctions page and click “Change Password.”

Visit your My Auctions page to access or change your billing or contact information. If your account has been temporarily suspended due to a declined charge, please contact us.

Visit your My Auctions page to access or change your contact information and billing information. Additionally, you may contact us.

Go to your My Auctions page, click “Contact Information” and enter your new addresses.

A member of our Client Services team will be happy to assist you with closing your artnet account. Please contact us.

Your best protection is to follow the Terms of Use and conduct all business regarding the sale via artnet Auctions. And, of course, gather all information that you need – e.g., previous sales by the artist, damage reports, etc. As per the artnet Assurance Policy, if you buy an item that is not delivered as indicated in the description, the sale can be rescinded and your purchase price refunded.

Most disputes occur due to misunderstandings between the buyer and seller. First, try to communicate directly with your trading partner to resolve the issue. In extreme cases, artnet Auctions may become involved to mediate a dispute. If you would like additional information, please e-mail us or call us at +1 877 388-3256 in the US or +49 (0) 30 2091 7850 in Germany.

There are a few reasons why your account may be suspended from artnet Auctions. Contact us to discuss your account suspension.

If an item you paid for was not shipped by the seller, arrives significantly different than described or arrives damaged, please contact the seller directly. If the sale is eventually cancelled, you may be entitled to a refund from the seller. To receive a refund for the amount you paid to the seller, please contact the seller directly.

Additionally, please contact us regarding a possible refund of your buyer’s premium.

Please contact us immediately.

Should a sale be cancelled due to a non-paying buyer, please contact us for a possible refund of your seller commission.