How do I know what an item is worth?
How do I bid?
Valuation is by its nature subjective. To provide guidance on the lot detail page, artnet supplies independent and verified information about the lot, when available, including the artist's past sales results and market trends graphs.
What are bid increments?
Bidding is secure and easy. On the lot detail page, click the “Bid Now” button. This will open a form into which you can enter your bid amount. Once you confirm your bid, your bid will be placed. In order to bid you must
first register as a buyer
How does artnet SmartBid service work?
Every lot on artnet Auctions has an opening bid shown on the lot detail page. If the lot has not received any bid yet, then the minimum bid you can place is the same as the opening bid. Otherwise, the minimum bid is equal to the current bid plus a bid increment.
|Minimum Value||Maximum Value||Bid Increment|
For example, if a lot has a current bid of US$1,500, you will have to bid a minimum of US$1,500+$100=$1,600.
If you try to bid US$1,550, your bid will not be accepted by the system.
Please contact artnet Auctions Client Services
for more details.
How does reserve work with the artnet SmartBid service?
When you bid on a lot, you are asked to provide your maximum bid. This is the amount that you are willing to pay for the lot. The artnet SmartBid service automatically bids on your behalf, as needed, up to your maximum bid. This includes bidding on your behalf to meet the reserve price when placing the first bid on an auction lot.
If the lot does not have a reserve price, artnet SmartBid will immediately bid on the current bid plus a bid increment.
Please note that artnet SmartBid will never raise your bid above the reserve price unless there are competing bids on the lot.
Please find the bid increments below:
|Minimum Value||Maximum Value||Bid Increment|
Can I cancel or retract my bid?
If there are no competing bids, the artnet SmartBid service will bid on your behalf up to the reserve price of a lot upon bid placement if your bid amount at least meets the reserve.
How do I view the auctions I'm currently bidding on?
All bids are binding and a bid cannot be cancelled or retracted. Mistakes can occur in which case you must contact artnet Auctions Client Services by
or by phone at +1 877-388-3256 in the US or +49 30 2091 7850 in Germany.
Reasons for possible bid retraction or cancellation include entering the incorrect bid amount (For example: $10,000 instead of $1,000) or the lot’s description changed significantly after placing your bid.
How do I add or delete lots from My Watchlist?
Go to your My Auctions
page, click “All Buying”, then “Active Bids”.
How do I manage notifications for lots on My Watchlist?
On the lot detail page, click “Add to My Watchlist”. Please note that this was previously called "My Favorites" on artnet Auctions. To see the lots you are watching, go to "My Watchlist" page.
If you would like to remove a lot from your Watchlist, you can do so on "My Watchlist" page by clicking "Delete" or directly from the Lot Detail Page.
I have a question about an auction lot, what do I do?
Log in to your artnet Auctions account and go to "My Watchlist" page. You will be able to select a type of alert for each lot. You can choose between being alerted when the lot closes in 6 hours, 1 hour, or whenever someone else places a bid on the lot.
If you do not want to receive any notification for lots on your Watchlist, unselect all alert options.
What is an Artist Alert and how do I subscribe to it?
artnet specialists are available to answer your questions. For more information about a particular lot, simply click "Contact the specialist” on the lot detail page.
How do I add or delete artists from My Artist Alerts?
artnet Auctions Artist Alert is a service of automatic email notifications: Choose the artist(s) you want to follow, and then receive email alerts as soon as these artists come up for sale on artnet Auctions.
Subscribe to this service from the artnet Auctions homepage (bottom right), and update your artist anytime. This service is free of charge.
How do I see what lots I did and didn't win?
Log in to your artnet Auctions account and go to the Artist Alerts page. You will be able to select artist(s) you want to follow from there. After selecting artists, you will receive notifications by email whenever artworks by the selected artist(s) come up for sale on artnet Auctions.
You can select up to 30 artists to follow on artnet Auctions. If you would like to follow more artists or receive notifications when artworks by your favorite artists come up for sale in all auction houses worldwide, you can also subscribe to artnet Market Alert
What are the shipping policies?
Go to your My Auctions
page and, then “Items Won” Or “Items Not Won”.
Why did the auction end after its original close time?
Every seller is required to post detailed shipping information for his or her lots. This includes the location from which the item will ship. Typically, buyers are responsible for paying all shipping and insurance costs, which in turn may depend on the distance the artwork will travel and the final hammer price/final bid amount.
As the winning bidder, how can I pay for an item I've won?
An auction is extended when a bid is made 10 minutes before the auction ends. The auction closing will be postponed for 10 minutes and may be the case several times until a one minute period has lapsed without bidding. When an auction is extended, bidders are notified via e-mail.
Is there a fee to buy?
After the close of an auction, you will receive an automated email from email@example.com
if you are the winning bidder. Within that email, there will be a link to log in to your artnet Auctions account and begin the post sale process.
On your "Items Won" page, you will be prompted to enter your location as well as any applicable tax information, such as a resale certificate or VAT number. Based on this information, the seller will then send you the total cost, which includes the hammer or purchase now price plus any applicable tax. In addition, they will send you payment instructions based on their preferred payment methods.
Once you confirm that payment has been sent, you will have access to the "Shipping Tools" page. On this page, you may request quotes from professional art shippers with whom we have partnered. You may also make shipping arrangements with an alternate shipper of your choice. Please note that it is your responsibility to pay the shipper directly for all shipping and insurance costs.
What is the buyer's premium? How am I charged for this?
artnet collects a 20% buyer's premium on all lots with a winning bid or purchase now price under US$250,000 and a 10% buyer's premium on all lots with a winning bid or purchase now price of US$250,000 and above.
artnet Auctions is in US dollars ($), how do I convert currencies?
This is a commission that the buyer pays on all winning transactions. artnet collects a 20% buyer's premium on all lots with a winning bid or purchase now price under US$250,000 and a 10% buyer's premium on all lots with a winning bid or purchase now price of US$250,000 and above. If you are the winning bidder, your credit card on file with artnet will be charged with the buyer's premium when the auction closes.
If the charges are declined, artnet will contact you via email. Please make sure your email address is accurate, as it is the primary communication channel used by the artnet Auctions team.
Should you have any questions, contact us via email or call us at +1-877-388-3256 in the United States or at +49 (0)30 209 178-0 in Germany.
Currently, all items must be listed in US dollars ($). artnet will calculate and display the corresponding amount in Euros (€) based on the previous business day's rates as reported on http://oanda.com/
Simply scroll over the euro symbol next to a bid amount.