Skip Navigation LinksHome > Help > Client Services

Client Services



If you are having any issues with registering, buying, selling or using the artnet Online Auctions website, please contact us. We have support teams available via telephone and email in both the United States and Germany.

Please provide us with as many details about your concern as possible, including auction IDs, artist and title of the auction lot, and your user screen and/or login names.

E-mail us:

For Client Service inquiries:
clientservices@artnetonlineauctions.com

For technical questions:
tech@artnetonlineauctions.com

For spoof e-mails:
spoof@artnetonlineauctions.com

Telephone us:

USA
+1 877-388-3256
Monday - Friday 9AM - 6PM EST
Saturday 9AM - 5PM EST

Germany
+49 (0) 30 2091 7850
Monday - Friday 8AM - 4PM CET
Saturday 11AM - 4PM CET

Write to us:

artnet Worldwide Corp.
61 Broadway, 23rd Floor
New York, NY 10006-2701
USA

artnet AG
Mauerstr. 83/84
10117 Berlin
Germany

Frequently Asked Questions

This comprehensive help section addresses the most common issues clients might face while using artnet Online Auctions.

Getting Started

Buying

Selling

Feedback

Transaction Problems and Protections

Account Information and Billing

Additional Help